Healthcare providers have increasingly looked to electronic health record systems to improve the coordination of patient care. However, these endeavors have not only been expensive, but they’ve also been found difficult to use in care settings. As a result, providers have been slow to adopt and fully utilize these new information systems.
An oft-overlooked aspect of health information technology adoption is that if new systems are to support coordination, then they must be used by all members of the care team. And, if care teams are to adopt the information system together, that effort will likely require a high level of teamwork. This exploratory study examines the influence of teamwork on the Epic EHR installation at Partners Healthcare, and the degree to which environmental factors and individual attitudes toward information technology predict utilization of HIT.
William Brandel, PhD, has recently completed his doctorate effort at the Heller School of Social Policy and Management at Brandeis University. His research focuses on the application of information technology to achieve organizational objectives.